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Product no.PERSO One Platform product

PERSO AMS

Enterprise Asset & Maintenance Management

Manage your assets, maintenance and after-sales service on a single asset record.

PERSO AMS gathers the enterprise asset inventory, location hierarchy and QR/tag identity, planned maintenance and failure work orders, customer service requests and installed-product and warranty processes around a single asset record. Field technicians run work orders from the mobile app.

What is PERSO AMS?

PERSO AMS is the product that manages enterprise asset, maintenance and after-sales service processes on PERSO One Platform (an EAM/CMMS approach). It brings the asset inventory, location hierarchy and QR tags, maintenance plans and calendar, failure reporting and work orders, service requests, installed products and warranty processes together around a single asset record. Field technicians run work orders from the mobile app.

Capabilities

PERSO AMS

Asset Management

  • Asset inventory
  • Location and hierarchy
  • QR / tag identity
  • Custody
  • Compliance and inspection records

Maintenance Management

  • Maintenance plans
  • Maintenance calendar
  • Failure reporting
  • Maintenance work orders
  • Maintenance reports

Service & After-Sales

  • Service requests
  • Service work orders
  • Installed-product records
  • Warranty
  • Warranty claims

Who is it for?

  • Technical service and maintenance teams
  • Facility and asset managers
  • Manufacturer and dealer service organisations
  • Field technicians

Typical workflows

  1. 1Asset record → QR tag → custody
  2. 2Maintenance plan → calendar → work order → closure
  3. 3Failure report → work order → report
  4. 4Service request → service work order → warranty decision

Web / Mobile

Web· Mobile

Field service work orders, NFC/QR asset verification and location capture live in the technician’s mobile app, with offline support.

Platform connection

Asset and customer records are platform master data (physical asset, business party); notifications, tasks and permissions are shared.

Security and access model

Separate permission sets for assets, maintenance and service; field technicians see only their assigned work orders; location scope.

Platform →Security →

PERSO One Platform

“Used together” means a shared platform, shared users and shared master data; automatic data transfer exists only where it is explicitly stated.

PERSO AMS

Let’s shape PERSO around your business, together.

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